In the past, career success was believed to depend largely on IQ. However, research over the last decade shows that Emotional Intelligence (EQ) plays an even greater role in determining personal and professional success. People with high EQ are better equipped to manage stress, build strong relationships, and lead effectively. This two-day program empowers participants to understand personality profiles, strengthen their interpersonal skills, and cultivate high EQ thinking in daily life and leadership. Through profiling tools, case studies, and practical exercises, participants will discover how to manage emotions productively, leverage strengths, and reduce weaknesses to achieve both individual and organizational success. This HRD Corp (HRDC) Claimable Course (Previously Known as SBL-Khas) Is Delivered by a Penang-Based Training Provider Registered with HRD Corp (Formerly Known as HRDF), Specializing in Corporate Skills Development and Workforce Upskilling Across Malaysia. 100% HRD Corp Claimable | Penang Training Provider | Corporate Training Malaysia
DAY 1
Module 1: Emotional Intelligence Quotient (EQ) in Action
Perception and self-talk
Intrapersonal and interpersonal skills
Case study video – High EQ vs. Low EQ
Module 2: EQ through Personality Inventory
Conduct personality profiling – LPI Model
Creative Imaginator
Neutral Expert
Analytical Thinker
Relational Interactor
Decisive Decision Maker
A combination of profiles in your team
Case study videos – Recognising the profiles
Lunch
Continue Module 2
Module 3: Personality of the Person / Leader
Understanding personality
Personality measures
Understanding socio-emotional security & significance in oneself and employees
Case study on security & significance
DAY 2
Module 4: Perception and Stress
Recognising stress in the workplace
Managing stress in the workplace
Feel good hormones
Happiness chemicals and how to get them
Thankfulness & self-pity chart
Case study on real-life thankfulness & self-pity
Module 5: Emotional Excellence and Emotional Intelligence of the Person / Leader
Emotional intelligence
The emotionally intelligent workplace
The scarcity of emotionally intelligent workplaces
A model of the High EQ person / leader
Case study video on a High EQ leader
Lunch
Continue Module 5
Module 6: The Emotionally Excellent Person / Leader
Optimizing self-development
Enriching interpersonal skills within the organisation
How to help the organisation using strengths
Maximizing interpersonal relationships with others
What each profile is uncomfortable about
EQ competencies and literacy skills
Module 7: Moving on with Your Role as a High EQ Leader
