This program explores the importance of Emotional Intelligence (EI) in understanding and managing our emotions, building better relationships, and enhancing personal and professional success. By developing self-awareness, self-management, social awareness, and motivation, participants can reduce stress, resolve conflicts, and improve communication. EI is essential in areas like HR, leadership, and customer service, promoting compassion, productivity, and harmony — ultimately leading to a happier, healthier life. This HRD Corp (HRDC) Claimable Course (Previously Known as SBL-Khas) Is Delivered by a Penang-Based Training Provider Registered with HRD Corp (Formerly Known as HRDF), Specializing in Corporate Skills Development and Workforce Upskilling Across Malaysia. 100% HRD Corp Claimable | Penang Training Provider | Corporate Training Malaysia
DAY 1
Module 1: Fundamental - Domains & Importance
What is Emotional Intelligence (EI)
The Importance of EI
Impact of EI
The Myth of Negative Emotions
The Root Cause
Emotional Immaturity & Insecurity
Lunch
Module 2: Self-Discovery
Self-Awareness
Beliefs
Values
Self-Task
Proactive
Reactive
Interpersonal Perception
Body Language
My Emotional State
The True Facts
DAY 2
Module 3: Self-Development
Self-Management
Delay Impulse
Self-Control
Self-Adjustment
AFHL Techniques
Reframing
Anchoring
Self-Motivation
Self- Confidence
Lunch
Module 4: Self-Actualization ~ Oneness with Others
Social Awareness
Be Focus & Observant
Caring & Loving
Empathy
Interpersonal Skills
Love Languages
Learning Styles
Mirroring
Module 5: Self-Transcendence
Constructive Interaction
Expand Perspectives
Keep Hopes Alive
